Getting Started at The Vic
Grosvenor Casino The Victoria sits at 150-162 Edgware Road, London W2 2DT. Locals call it The Vic, and that nickname has stuck for a long time. It belongs to the bigger Grosvenor Casinos network run by The Rank Group plc. Whether you want to sit at a real table on Edgware Road or stay home and play on your phone, Grosvenor Casino Marylebone registration is always the first step. There is no way to skip it.
Most people find the online option faster. Go to grosvenorcasinos.com, look to the top right of the page and hit the Sign-Up button. From there, you go through the whole process in a couple of minutes in most cases. Automated checks run behind the scenes to confirm who you are, and when everything matches, your account is turned on straight away. If something does not match, the system sends you an email with what to do next - that part comes later.
Everything runs under UK Gambling Commission rules. Grosvenor’s online activity uses UKGC account number 57924, while physical venues, including the Marylebone site, sit under land-based licences 614, 33465, and 34161. The usual UK Know Your Customer checks apply to both online and on-site play.
Online Registration - What You Actually Do
Open grosvenorcasinos.com in your browser, on desktop or mobile, it does not really matter. On the homepage, click Sign-Up, top right.
The form asks for your basic details: full legal name, date of birth, current home address and email. After that, you pick a username, set a password, type in your mobile number so they can verify it, tick the box confirming you are 18 or over, and accept the terms and conditions. Then you send the form off and the automated verification starts.
If the system is happy, your account activates on the spot. If not, you will see a request to upload documents by hand, and that usually gets sorted within about 24 hours.
A small but important point: the name and address you type in should match your official documents exactly. Middle names, flat numbers, old postcodes still on a bank statement - little things like that can push your account into manual review and stretch out the wait.
Identity Verification and KYC
| Document Type | Purpose | Accepted Examples |
|---|---|---|
| Government-issued photo ID | Proof of identity | UK driving licence, passport |
| Proof of address | Confirm residential address | Utility bill, bank statement (within 3 months) |
Manual checks come in when the automatic tools cannot tie your details to the databases they use. In that case, you get a message asking you to upload files in the verification area of your account. For photo ID, think valid UK driving licence or a current passport. For proof of address, the document must show your full name and present address, and it needs to be dated within the past three months.
Good quality images make this stage smoother. If the photo is dark, the text is blurred, or your hand covers part of the card, the review team may have to ask you again. They usually work through uploads inside 24 hours, but until they approve everything, you will not be able to deposit or play with real money.
Visiting The Victoria in Person
The Vic runs non-stop, 24 hours a day, 7 days a week. If you prefer sorting registration face to face, you can do it inside the venue, and that account is separate from the online one. The front desk team handles it.
Roughly, it goes like this:
- Make your way to 150-162 Edgware Road, London W2 2DT. The nearest Underground stop is Edgware Road.
- Walk up to the reception desk at the entrance to the casino.
- Show a valid government-issued photo ID so staff can confirm you are 18 or over.
- Give your name and contact details to the team on reception.
- Fill in any membership or registration form they hand over to you.
- Pick up your membership confirmation or a visitor pass when they finish.
- Once they tell you registration is complete, you can head through to the gaming floor.
If you want to double check anything before you leave the house, call +44 20 7262 7777. Someone will answer, the casino does not really close. For questions about events or private hire, there is also +44 20 7298 2414. Food service usually runs roughly from 18:30 through to around 01:30 each day. The gaming area itself stays open around the clock.